Thinking By Design: Human Centered Performance Solutions, L.L.C

Thinking By Design: Human Centered Performance Solutions, L.L.CThinking By Design: Human Centered Performance Solutions, L.L.CThinking By Design: Human Centered Performance Solutions, L.L.CThinking By Design: Human Centered Performance Solutions, L.L.C
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Thinking By Design: Human Centered Performance Solutions, L.L.C

Thinking By Design: Human Centered Performance Solutions, L.L.CThinking By Design: Human Centered Performance Solutions, L.L.CThinking By Design: Human Centered Performance Solutions, L.L.C
  • Home
  • Services
  • Contact Us

Some of Our Services

Design

  • Design new programs
  • Create positive patient/user experience
  • Facilitate strategic planning through HCD methods and recipes 
  • Create new partnerships

Implementation/Optimization

  • Strategic Refresh
  • Process Mapping and Implementation
  • DMAIC Process Improvement
  • Project Management 
  • Root Cause Analysis 
  • Risk Management
  • Policy Management 
  • Cultural Re-deign 
  • Customer Service:  Issue Resolution

Business Planning

  • Performance Management
  • Performance Improvement through Human Centered Design
  • Strategic Marketing Support
  • Human Capacity Management
  • Leadership Development

Subject Matter Expert

We can also offer advisory services and training for staff, executives, and board members. We are available for speaking engagements on topics such as:  


  • Human Centered Design
  • Ikigai Coaching
  • Organizational Communication
  • Leadership 
  • Healthy Work Environments
  • Diversity, Equity, Inclusion 
  • High Reliability
  • Employee Engagement
  • Stakeholder Engagement
  • Value-based care and payment models
  • Quality metrics in Medicare, Medicaid, Commercial insurance contexts
  • Health Law and Policy
  • Regulatory Compliance
  • Change management
  • Care management and Population Health management workflows
  • Healthcare disparities and quality measurement


Copyright © 2024 Thinking By Design: Human Centered Performance Solutions, L.L.C - All Rights Reserved.

Heidi Porter, CEO, Owner

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